From RTP on slot reels to Asian handicap lines on PBA games, every word in this glossary is a term you will actually encounter when you open the lobby, place a bet, or move funds through Maya, GrabPay, or InstaPay.
These six terms appear constantly across the lobby — in slot titles from CQ9 and PG Soft, at the live dealer tables, and inside your account transaction history. Getting comfortable with them first makes every other section of the glossary easier to follow.
What is RTP (Return to Player)?
RTP is the percentage of total wagers a slot or table game is designed to return over a very large number of rounds. A 96% RTP means the game is built to return 96 units for every 100 wagered across many sessions. RTP is shown only where the game or studio publishes it — check the game's information panel.
What is house edge?
House edge is the mathematical advantage the game holds over every bet placed. It is the flip side of RTP carries a 4% house edge.
What is volatility in a slot game?
Volatility describes how a slot distributes its prize rounds. High-volatility titles pay out less often but award larger amounts when they do land. Low-volatility titles pay smaller amounts more frequently. Habanero and JDB both publish volatility ratings inside their game information panels where available.
What is a wager or turnover requirement?
A wager requirement states how many times a specified amount must be bet before a related balance becomes available for withdrawal. It is expressed as a multiplier — for example, 10x. The current requirement tied to any balance is shown in your account dashboard after you log in.
What does jackpot mean?
Jackpot is the top prize available in a slot or table game, triggered by a specific combination or feature round. It is a game mechanic defined by the studio — CQ9 and PG Soft both carry titles with built-in jackpot mechanics. The current jackpot value, where displayed, is shown live inside the game.
What is a live dealer?
A live dealer is a real person dealing cards or spinning a roulette wheel in a video-streamed studio, replacing the computer-generated result with a physical one you watch in real time. Classic Blackjack Live is one example of this format available through the live casino section of the lobby.
ODDS AND ACCOUNT TERMS
Odds, Payment and Account Language Explained
Once you move past the game mechanics, you will run into terms that cover how bets are structured on sports markets, how your wallet works, and what account verification involves. These six definitions cover the language you are most likely to search when funding your account through InstaPay or checking your transaction record.
What is Asian handicap?
Asian handicap is a form of football and basketball betting that removes the draw option by giving one team a fractional head start. It narrows the market to two outcomes. On PBA games, the handicap line is set per match and shown on the bet slip alongside the standard moneyline option.
What is over/under (totals) betting?
Over/under is a bet on whether the combined score or statistic in a match will finish above or below a line set by the sportsbook. You are not picking a winner — just whether the total lands over or under the published number. The line for each event is visible on the event page before you confirm the bet.
What is rollover?
Rollover is another word for wager requirement. It specifies the total bet volume that must be completed before a balance qualifies for withdrawal. Where a rollover condition applies to your account, the remaining amount and the expiry date are both listed in your account dashboard.
What is an e-wallet in the context of this platform?
An e-wallet here refers to Maya, GrabPay, or InstaPay — the digital payment accounts you use to move funds into and out of your account balance. Transactions are initiated from your account wallet page; the steps and field labels are shown there after you select a payment method.
What is KYC (Know Your Customer)?
KYC is the identity verification process required before certain account actions — typically first withdrawal or account limit changes. It involves submitting identity documents through your account settings. The exact documents accepted and the submission route are listed in the verification section of your account.
What is a void bet?
A void bet is a wager that the sportsbook cancels and refunds to your account balance, usually because the event was postponed, cancelled, or a data error occurred. The stake is returned to your wallet; no result is settled. Voided bets are recorded in your transaction history with a void status.
TERMS IN CONTEXT
How These Terms Show Up in Real Lobby Decisions
Reading a definition is one thing — seeing where the term actually appears in the lobby is what makes it stick. When you open a PG Soft slot like Tarsier Treasure Deluxe, the game information panel shows volatility rating and, where the studio publishes it, the RTP figure.
Volatility — Slot Information Panel
Inside Tarsier Treasure Deluxe, tap the information icon before the reels start. Where the studio publishes it, you will see the volatility rating listed alongside the paytable — this is the volatility term in practice.
Asian Handicap — Bet Slip
On any basketball or esports market, including Mobile Legends MSC Betting, the handicap line appears as a number next to each team on the bet slip. Selecting it locks that line into your pending wager.
Rollover — Account Dashboard
After login, the account dashboard shows any active rollover balance and the volume still required. This figure updates in real time as bets are settled, so you can track progress without contacting support.
KYC Status — Account Settings
Your KYC progress is visible under account settings. A pending status does not block deposits or gameplay — it only applies when you initiate a withdrawal above the threshold shown on the verification page.
GET CLARIFICATION
Where to Ask When a Term Is Still Unclear
If a definition here does not fully answer what you are seeing on your screen — a specific line on a bet slip, a balance status in your wallet, or a prompt during KYC — the support team can clarify it against your actual account state. Use the channel that works fastest for you at that moment.
Live Chat
The live chat window is accessible from the lobby footer and from your account page. It connects you to a support agent who can look at your specific account state and explain what a term or status means in that context.
Email Support
For detailed questions — such as a rollover calculation or a KYC document query — email support lets you attach screenshots and receive a written explanation you can refer back to. The email address is listed on the contact page.
Account Help Centre
The help centre, linked from the account menu, covers common term-related questions with step-by-step explanations tied to specific account screens. Check it first for wallet terms, payment method questions involving Maya or GrabPay, and standard KYC queries.
WHY TERMS MATTER
Using This Glossary to Choose Games and Manage Your Account
Understanding what RTP, volatility, and rollover actually mean changes how you read the lobby — not because knowing them changes the outcomes, but because they let you set accurate expectations before you start. A high-volatility slot from Joker or Habanero will not pay on every session, and that is not a malfunction; it is the stated design.
FOUR TERM FAMILIES
Where Each Term Family Appears in the Lobby
The glossary terms on this page fall into four practical groups. Knowing which screen each group lives on helps you find the right definition at the right moment — whether you are checking a game panel, reading a bet slip, reviewing your wallet, or working through a information condition.
Game Mechanics
RTP, volatility, bonus round, jackpot and house edge all appear inside the game information panel — the icon inside the game window before play starts. CQ9, PG Soft, JDB and Habanero each publish this data at the title level where their studios allow it.
Odds and Lines
Asian handicap, over/under, moneyline and void bet language appears on the sportsbook event page and on the bet slip itself. These terms are live when you open any basketball, boxing or esports market, including Mobile Legends MSC Betting and PBA game listings.
Wallet and Account Language
Balance, e-wallet, transaction history, deposit and withdrawal terms are all visible in the account wallet section after login. When you move funds through Maya, GrabPay or InstaPay, the status label on each transaction uses this vocabulary directly.
information Conditions
Rollover, wager requirement and qualifying bet are the terms you will see attached to any active balance condition in your account dashboard. The current state of any active condition — including the remaining volume and expiry — is shown there after login, not on a separate page.
PRACTICAL QUESTIONS
Questions About Using the Features These Terms Describe
These questions are about what you do in the lobby — not just what the words mean. Each answer points to the specific place in your account or on the screen where the feature described by the term actually lives.
Where do I find the RTP for a slot I want to play?
Open the slot and tap the information or paytable icon before starting. Where the studio — CQ9, PG Soft, JDB, Habanero or Joker — publishes the figure, it appears there. If the panel does not show it, the studio has not made it available for that title.
How do I check whether my current balance has a rollover condition attached?
Log in and open your account dashboard. Any active rollover condition, including the remaining wager volume and the expiry date, is listed there. The figure updates each time a qualifying bet is settled, so you do not need to calculate it manually.
What should I do if a bet is shown as void in my transaction history?
A void status means the stake has already been returned to your wallet balance — no action is needed on your side. If you believe a bet was voided in error, open a live chat session and share the transaction reference number shown in your history.
When does KYC verification become required on my account?
KYC is triggered at first withdrawal or when your account activity reaches a threshold set by the platform's compliance requirements. The verification section inside account settings shows your current status and lists exactly which documents are needed to complete it.
Can I place an Asian handicap bet on Bingo Christmas Party or Pinoy Mahjong?
Asian handicap is a sportsbook bet type and applies only to sports and esports markets — basketball, boxing and Mobile Legends events, for example. Bingo Christmas Party and Pinoy Mahjong are table and bingo-format games; their mechanics are governed by their own paytable rules.
How does my wallet balance update after a bet is settled?
Once a bet result is confirmed — either by the sportsbook for a sports market or by the game engine for a slot or live table — the settled amount is added straight to your wallet balance. The updated figure is visible immediately in the account wallet section and in your transaction history.