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This policy tells you exactly what personal data juan367 collects when you create an account, connect a wallet like Maya or GrabPay, or browse our lobby — and what we do with it. We keep this transparent so you can make informed choices about your account at every step.
When you open an account on juan367, we collect the details you provide during registration — name, contact information and the payment method you choose to link, whether that is Maya, GrabPay or InstaPay. We also collect session data: the device type, browser version and pages you visit within the lobby. This information is used to maintain your account, process transactions routed through your linked e-wallet and respond to your support requests. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors — such as the rails that support Maya and InstaPay transactions — is limited strictly to what those processors require to complete your transaction. Retention periods follow the requirements of applicable law in the jurisdictions where we operate. Access to the service depends on local law and is available only where local regulation permits. If you are accessing from the Philippines, this policy applies to your account in full. We update this document when our practices change, and the current version is always the one published at juan367/privacy-policy/.
Not every experience connected to your juan367 account falls under this single document. Understanding the boundaries helps you know where to direct questions and what protections apply to each part of your activity.
Creating an account, logging in from your phone, updating your registered email or mobile number, and linking a payment method like Maya or GrabPay — all of this falls within the scope of this policy. We control these data flows directly.
When a transaction leaves our platform and enters the Maya, GrabPay or InstaPay network, it moves under that payment provider's own privacy terms. We pass only the minimum data needed to complete the transfer; we do not govern what those processors do within their own systems.
Pages you browse, game categories you open and your in-session behaviour on juan367 are covered here. We use this data to keep the lobby working on your device and to remember where you left off between sessions — nothing more.
Links from our site that lead to external pages — including game studio portals or unaffiliated services — are outside the scope of this policy. Once you leave juan367, the privacy practices of those external sites apply, not ours.
You are not a passive subject of data collection — you have concrete actions available to you at any point. Log in to your account dashboard to see the profile details we hold, including your registered contact information and linked payment method. If anything is out of date or incorrect — say you changed your registered mobile number or switched from GrabPay to InstaPay — you can update those fields directly in the account settings section. For records that are not editable through the dashboard, send a written request to our support channel and we will correct or remove the data as appropriate under applicable law. You also have the right to ask what categories of data we hold and why. If you want to close your account and request deletion of personal data we are not legally required to keep, that request goes through the same support path. We aim to respond to written privacy requests within a reasonable period; the current contact path is listed in the support section of this page.
Log in and open the account dashboard to see the personal details we currently hold — name, contact info and linked payment method. What you see there is the current state of your record with us.
Update an outdated mobile number, email address or linked e-wallet directly in account settings. For fields that are locked in the dashboard, contact support with the correction in writing and we will action it.
If you want to know specifically what data we collected from a session, why it was collected or how long we keep it, send your question through the support channel. We respond with specific answers, not generic replies.
Closing your account and requesting deletion of non-mandatory data is handled through the support contact path. We will confirm what data is retained for legal compliance and what is removed on closure.
Every privacy question, correction request or data inquiry has a direct path at juan367. Use the channel that fits your situation — email for formal written requests, live chat for fast clarification, and the account dashboard for self-service edits you can make right now without waiting for a reply.
Send a written privacy request — data review, correction or deletion — to our support email address listed in the account help section. Written requests create a record and receive a written response.
Use the live chat widget on juan367 for quick privacy questions — like confirming which data fields we hold or what a session log contains. Chat is the faster path for clarification before submitting a formal request.
Log in to review and edit your own profile details without contacting support at all. The dashboard shows your current account data and lets you update editable fields — contact info, linked e-wallet — at any time.
How we handle the data your account generates is not a footnote — it is a working part of how juan367 functions day to day. Here is the practical picture across four areas that affect your account the most.
We use cookies to keep your session active across pages and to remember lobby settings on your device. Cookies do not identify you to advertisers. You can manage cookie preferences through your browser settings; turning off session cookies will affect login continuity across the lobby.
Access to your account data on our side is restricted to authorised personnel with a direct operational need. Your login credentials are stored in hashed form — we cannot retrieve your password, only reset it through the verified process shown in account settings.
We keep your account data for as long as your account is active and for the period required by applicable law after closure. Transaction records tied to Maya, GrabPay or InstaPay payments are retained to satisfy financial record-keeping obligations; they are not used for marketing after your account closes.
When this policy is updated, the revised version replaces the previous one at juan367/privacy-policy/ and the date at the top of the document changes. For significant changes that affect your rights, we will notify you through the contact method on your account before the change takes effect.
These are the questions we receive most often about how juan367 handles account data, what rights you have and how to act on them quickly.
During registration we collect your name, contact details and the information you provide to verify your account. If you link a payment method — Maya, GrabPay or InstaPay — we record that association. We do not collect payment credentials directly; those stay within the payment provider's own secure systems.
We share data only where it is necessary to operate your account. Payment processors handling Maya, GrabPay and InstaPay transactions receive only the fields required to complete a transfer. We do not sell your personal data to external parties for marketing or profiling.
Log in to your account dashboard — the current state of your profile, contact details and linked payment method is shown there. For a broader record of what session or transaction data we hold, send a written request through the support email listed in the account help section.
Yes. Editable fields like your mobile number or email address can be updated directly in account settings. For data that cannot be changed through the dashboard, contact support in writing. Deletion requests are processed subject to any legal retention obligations we must meet.
Cookies on juan367 keep your session active and remember lobby preferences on your device. They are not used to build an advertising profile. You can adjust cookie settings in your browser at any time, though disabling session cookies will affect how the lobby behaves between pages.
Yes, this policy applies to account holders accessing the platform where local law and eligible regions permit. Access to juan367 depends on local regulation; where access is permitted, this policy covers your account data in full from the moment you register.